Information Technology Services

Next generation solutions for:
  • Simplifies integration among many “silo” systems within multiple hospital systems, clinic and physician offices.
  • Focus on population health management, delivering a patient centric solution.
  • System solutions which are designed to be visually-intuitive, rapidly deployed and managed with ease.

cOSTM

Clinical Operating SystemTM: The development and implementation of our clinical Operating System (cOS) simplifies the integration between all legacy systems found within multiple hospital systems, clinics, physician offices. A comprehensive data model is created which includes core services such as Master Patient Index, workflow management and standards based connectors.

  • Business Intelligence: provides all end users with their own role based dashboards - all driven off the same cleansed and validated data. Operational metrics, and disease outcomes have never been easier.
  • Total Disease Management: Integrates to existing systems quickly, provides treatment planning, ongoing patient tracking, alerting and genomic profiling.
  • Integrated Health Systems: Focused on population health management, delivering a truly patient centric solution. Brings together data from internal and external standalone systems such as; HIS, EMR, labs, prescriptions, images and other system wide data through a data hub and into an easily maintained architecture.

Solutions

The challenge for Healthcare Information Management isn’t necessarily a lack of data. Rather, it is about capturing, collaborating, organizing, and presenting the right data, at the right time, at the right place, for the right person. This is precisely the focus of our IT solutions and how we help make healthcare organizations more effective and efficient.

cOSTM for Clinics

cOS for clinics is designed for office-based specialty physician practices. In today’s healthcare environment, complexity, risks and declining reimbursement make it imperative that you not only earn every dollar, but also collect it to maintain the financial health of your business.

The Clinical Operating System (cOS) is an intuitive, simple to use, feature rich application for Electronic Medical Records, Practice Management, Medical Imaging and Revenue Management. From patient scheduling, patient charts, diagnosis and treatments, accounting, billing and claims, to practice reporting, it provides a very powerful set of capabilities to automate all aspects of a medical office.

Being a fully automated, all-electronic system, cOS will free your practice from paper charts, lost information, and coding errors forever. By providing timely data to all the employees of your organization, it promotes collaboration and information sharing. Automated appointments, follow-ups and reminders will ensure that your patients have a highly satisfying experience while interacting with your organization.

cOSTM for Hospitals

The typical hospital has multiple information systems such as electronic patient records, appointment scheduling, admission/discharge/transfer systems, radiology, billing systems etc. The cost of installing, maintaining and periodically upgrading these systems usually amount to millions of dollars. The solution for Hospitals orchestrates the flow of vital information across these various clinical and financial systems and databases and delivers timely and actionable knowledge to hospital administrators and clinical staff. The solution thus not only leverages past and current investments of the hospital, but maximizes their value by synchronizing these applications.

cOSTM for Oncology

cOS for Oncology is a patientcentric treatment planning system designed for cancer centers. It allows oncologists to design and execute multi-modal plans for each patient with all possible curative, adjuvant and palliative intervention options:

  • Traditional chemotherapy
  • Radiation therapy
  • Personalized gene therapy
  • Investigative drug therapy (clinical trials)
  • Hormone therapy
  • Surgical oncology

Physicians can easily visualize a patient’s response to treatment along multiple dimensions of time and intervention-type. A rich image processing solution that supports all DICOM modalities, with special features for handling Radiation Therapy formats (RT, IMRT, ART) is embedded within the patient record.

cOSTM Portals

cOS Portals enables authorized users to user their web browsers to securely access all relevant patient data across multiple information systems. Examples of portals are:

  • Clinician Portals allow doctors and nurses to view all relevant patient data – prior encounters, medications, lab results, and charts - in a single custom-tailored view.
  • Patient Portals allow patients to request appointments, update and monitor their electronic health record, complete prescription refills and securely communicate with caregivers.
  • Referral Portals allow primary physicians in the area to easily refer their patients for additional diagnostics and specialist consults, electronically attach patient records, and potentially receive copies of lab results and clinical notes from healthcare systems.
  • Operational Portals allow administrators to manage processes such as material procurement, inventory management and streamline financial activities such as claims and billing.

Services

Business Services
Success in enabling technology change is more than automation. While technology is a powerful enabler, it cannot bring about transformational success without the necessary process and policy changes. At best, technology automation in itself can increase efficiency but not overcome systemic ineffectiveness. Thus, analysis and redesign of existing processes based on best practices using Lean & Six Sigma concepts are equally critical to achieving performance objectives. Typical improvement goals that the Gemstar Consulting Services team focus on include:

  • Reduce wait times by 30 - 70%
  • Reduce visit times by 20 - 40%
  • Increase number of patients serviced by 15 - 50%
  • Reduce operating expenses by 10 - 30%
  • Improve operating margins by 5 - 25%
  • Improve cash flow by 5 - 25%
  • Reduce readmission rates by 10-25%
  • Reduce medical errors & infection rates by 5 - 50%
Our Business Services follows a structured methodology that focuses on Critical Variables-where the maximum performance potential (Revenue, Margins, and Cash Flow) can be achieved with the least effort (Assets and Expenses).

 

Implementation Services
Our Implementation Services assist with the deployment of both on-demand and on-site solutions. Our Implementation Services teams can also assist you with 3rd party and legacy systems implementation and integration.

  • Product Implementation
  • Systems Integration
  • Custom Development

Support Services
Gemstar provides extensive Support Services to best manage our relationship with you, and provide unparalleled long-term management of your healthcare simplified solutions.

  • Web Hosting
  • Data Hosting & Management
  • Business Process Outsourcing
  • Solution & Product Maintenance

IT Partners

Our IT Healthcare System Solution Support consists of long-term partnerships with companies that provide state of the art standards-based and open architecture. This type of architecture offers modularity and extensibility so that our clients need only to implement what they need.

Our focus is on working with like minded organizations to create a complete solution that is of significant value to our healthcare clients. We have strong, long-term partnerships with the following organizations:

  • Net.Orange
  • Net.Orange Design Studio